C5 Organizational Culture Building™

Assess the culture. Identify the priorities. Build what the organization needs.

C5 Organizational Culture Building™ is a customized consulting service for organizations seeking to intentionally assess, strengthen, rebuild, or sustain their organizational culture.

C5 approaches culture as the collective experience created by organizational systems, expectations, policies, communication, leadership behaviors, opportunities, accountability, and everyday practices.

Rather than prescribing a culture solution before understanding the organization, every C5 Organizational Culture Building™ engagement begins with the C5 Organizational Culture Assessment™.

Assessment-led engagement

Start with the culture assessment

Every Organizational Culture Building engagement begins with the C5 Organizational Culture Assessment™, a 20-question diagnostic designed to provide an introductory look at organizational culture through the Five C’s.

C5 does not prescribe a culture solution before understanding the culture.

Assessment findings provide the starting point for determining where organizational attention should be focused.

Overall Organizational Culture Score
Clarity, Compliance, Communication, Consistency, and Commitment scores
Strongest Organizational Culture Area
Primary Opportunity for Growth
Recommended C5 Organizational Culture Building™ Package

The Five C’s determine where C5 works

Five areas. One organizational culture.

Clarity

Roles • Expectations • Structure • Direction

Clarity focuses on whether people understand where they fit, what is expected, what matters, how decisions are made, and how their work connects to organizational purpose.

  • Roles and responsibilities
  • Organizational structure
  • Decision-making authority
  • Mission and values alignment
  • Workforce planning

Compliance

Standards • Policies • Responsibility • Ethical Practice

Compliance focuses on whether organizational policies, protections, standards, and expectations contribute to a responsible, understandable, and trustworthy workplace environment.

  • Policy and procedure alignment
  • Employee handbook practices
  • Accountability practices
  • Reporting channels
  • Responsible organizational processes

Communication

Information • Transparency • Voice • Connection

Communication focuses on how information moves through the organization, whether people understand organizational decisions, and whether employees have meaningful opportunities to contribute.

  • Leadership communication
  • Employee voice
  • Information flow
  • Cross-functional communication
  • Culture messaging

Consistency

Fairness • Reliability • Accountability • Follow-Through

Consistency focuses on whether organizational practices, expectations, leadership behaviors, and decisions are dependable enough to build credibility and organizational trust.

  • Consistent application of practices
  • Leadership accountability
  • Process improvement
  • Operational standardization
  • Fairness and reliability

Commitment

Growth • Development • Retention • Opportunity

Commitment focuses on how an organization invests in its people and creates conditions that encourage employees to grow, contribute, remain, and see a future within the organization.

  • Professional development
  • Career pathways
  • Retention strategy
  • Turnover analysis
  • Workforce sustainability

If assessment findings identify significant compliance concerns, C5 Compliance Services™ may also be recommended as a complementary service.

Package model

Your assessment determines your path forward

C5 Organizational Culture Building™ is not a one-size-fits-all engagement.

The C5 Organizational Culture Assessment™ identifies how many of the Five C areas require attention and which areas should become priorities.

Culture Building engagements are structured as 90-day consulting engagements, with services starting at $10,000 per focus area.

Culture Sustainability Package

All Five C areas score 85% or higher.

Designed to preserve strengths, refine practices, monitor culture, and support long-term sustainability.

Focused Culture Building Package

One C area scores below 75%.

Targeted Organizational Culture Building support focused on the area identified by the assessment.

Integrated Culture Building Package

Two C areas score below 75%.

A 90-day engagement that addresses how two interconnected culture opportunities influence one another.

Comprehensive Culture Building Package

Three or more C areas score below 75%.

A broader 90-day organizational review and integrated strategy across the relevant Five C areas.

Comprehensive Culture Review + Building Engagement

Overall assessment score is below 60%.

A deeper 90-day organizational analysis before individual culture interventions are selected.

Consulting methodology

How C5 approaches the work

This is the consulting methodology C5 uses to execute Organizational Culture Building engagements—not another service, brand, framework, or package.

Clarity

Review → Recommend

Examine the current state, assessment results, strengths, risks, cultural experiences, systems, and opportunities, then translate findings into practical recommendations and a clear strategy.

Trust

Reestablish → Reengage

Strengthen the structures, policies, expectations, accountability, and systems that create credibility and reliability, while supporting communication, employee voice, and shared purpose.

Merit

Realign → Retain

Align people, leadership, systems, processes, and practices around the desired culture, then support sustainability through development, retention, succession planning, and reassessment.

The C5 consulting methodology is informed in part by human-needs theory, including concepts associated with Abraham Maslow’s Hierarchy of Needs. C5 recognizes that culture is influenced by foundational conditions such as stability and safety, relational conditions such as trust and belonging, and opportunities for development, achievement, and growth. This is one theoretical lens—not a psychological assessment or separate service.

Who this service is for

Businesses
Nonprofits
Schools and educational institutions
Workforce organizations
Public-sector organizations
Growing organizations
Organizations navigating change
Organizations experiencing turnover or retention challenges
Organizations seeking to intentionally define, strengthen, or rebuild culture

Build culture intentionally.

Strong organizational cultures do not develop by accident. C5 Organizational Consulting™ partners with organizations to understand how culture is actually experienced and develop practical strategies to strengthen Clarity, Compliance, Communication, Consistency, and Commitment.